Recent Blog Posts

Roof Ventilation

Why ventilate a roof? “The main purpose of roof ventilation is to keep the air space above the roof insulation more or less at the same temperature as the outside air. ”  That’s Sarah Gray, an engineer with RDH Building Science, talking about best practices for venting a roof.

4 Ways to Exceed Expectations

Many years ago, I began thinking about the subject of exceeding expectations. I would field phone calls from upset clients or listen to team members’ frustrations and I found that most of the time the root of the problem lay in expectations that were set but not met. Because of this dynamic, I began to train, coach, and write about the topic. Over time, I developed the following simple guidelines to help create, and then exceed, expectations.