Inside Sales Representative is directly responsible for working with and taking care of the customer. Sales Representatives work alongside customers to find what the customer needs, ensuring a professional and positive sales experience.

Areas of Responsibility & Duties (Not Limited to):

• Acknowledge customers when they walk in the store.
• Helping customers locate items in the store.
• Accurately answering questions a customer may have about product.
• Order product for customers if needed, and complete special order paperwork for product.
• Order/purchase stock items or special order material.
• Maintain the proper amount of inventory (if responsible for ordering stock product).
• Maintain a competitive price level for ordering responsibilities.
• Professionally answering the phone within three rings.
• Occasionally walk the store room to help customers, clean, stock shelves, etc.
• Professionally provide answers to telephone calls (prices, product knowledge, delivery time, etc.)
• Be familiar with both stock product and special order product.
• Must be able to figure material list and pricing on estimates per customers request.
• Maintaining cleanliness of his/her work area.
• Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
• Professionally handle complaints from customers, if the customer is not satisfied alert manager.
• Efficiently and professionally process computer sales and charges.
• Assisting customers who require materials from the yard, when called upon.
• Be familiar with the location of store and yard inventory.
• Lifting limitations: Minimum 100 Lbs.
• Must be able to stoop and bend knees and arms without difficulty.
• Adhere to all safety and health standards as established by OSHA and Kirchner Building Center
• Keep shelves stocked with inventory.
• Assistance in supervising other employees, when necessary.
• Suggesting new product lines.
• Other duties as assigned by Department Head, Manager, and/or Ownership.